Terms of service

OVERVIEW

Welcome to Wild Hive Love! The terms “we,” “us,” and “our” refer to Wild Hive Love. Wild Hive Love operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (“Services”). Wild Hive Love is powered by Shopify, which enables us to provide the Services.

These Terms of Service, together with any policies referenced herein (“Terms”), describe your rights and responsibilities when using the Services. By visiting, interacting with, or using the Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you may not use or access the Services.


SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and you consent to any minor dependents using the Services under your supervision. You accept full responsibility for any minor’s use.

To use the Services, you may be required to provide certain information (e.g., email, billing, payment, shipping). You represent and warrant that all information you provide is correct, current, complete, and truthful, and that you have the rights necessary to provide it. You agree not to use false or misleading information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.


SECTION 2 – OUR PRODUCTS

We make every effort to accurately represent our products and services. However, colors, textures, or appearances may differ due to device displays and settings.

Because many of our products are natural, handcrafted, or vary by batch, minor variations in color, texture, scent, or appearance are normal and not considered defects.

We do not warrant that any product or service will meet your expectations. All product descriptions are subject to change at any time without notice. We may discontinue products or limit quantities to any person or region at our discretion.


SECTION 3 – ORDERS

When you place an order, you make an offer to purchase. Wild Hive Love reserves the right to accept or decline your order for any reason. An order is not accepted until we confirm acceptance and process your payment.

We may be unable to accommodate cancellation requests once an order is accepted. If we decline, modify, or cancel an order, we will attempt to notify you using the contact information you provided.

Your purchases are subject to our Refund Policy [LINK]. You represent that your purchases are for personal or household use and not for resale or export.

We are not responsible for orders that cannot be fulfilled due to incorrect or incomplete information submitted by you.


SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time of order and listed in your confirmation email. Unless stated otherwise, prices do not include taxes, shipping, handling, or import charges.

Promotions may be governed by additional terms. If a conflict arises between promotion terms and these Terms, the promotion terms control.

You agree to provide current, complete, and accurate purchase, payment, and account information, and to promptly update all information so we can complete transactions and contact you as needed.

You represent and warrant that:
(i) the payment information you provide is true and complete,
(ii) you are authorized to use the payment method,
(iii) charges will be honored by your payment provider, and
(iv) you will pay all charges, including taxes, shipping, and handling.

We reserve the right to refuse any order we suspect to be fraudulent or unauthorized.


SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Once we transfer products to the carrier, title and risk of loss pass to you. Delivery estimates are provided by carriers and are outside our control.


SECTION 6 – INTELLECTUAL PROPERTY

All trademarks, text, images, graphics, video, audio, and other content on the Services are owned by Wild Hive Love, its affiliates, or licensors and are protected by intellectual property laws.

You may use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any content without our prior written consent. Any unauthorized use terminates your permission to use the Services.

Wild Hive Love’s names, logos, product names, designs, and slogans are trademarks of Wild Hive Love. Shopify’s marks belong to Shopify. All other marks belong to their respective owners.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we have no control. Access is provided “as is” and “as available,” without warranties or endorsement. Your use of optional tools is at your own risk and subject to the third-party provider’s terms.

Any future features or tools will also be part of the Services and subject to these Terms.


SECTION 8 – THIRD-PARTY LINKS

The Services may contain links or embedded content from third-party websites. We are not responsible for examining or evaluating third-party content and are not liable for any harm or damages from accessing third-party sites or products.

Review third-party terms and policies before engaging in any transaction. Complaints or concerns regarding third-party offerings must be directed to the third party.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

Wild Hive Love is powered by Shopify, which enables us to provide the Services. Sales and purchases made through our store are solely between you and Wild Hive Love. Shopify is not responsible for any sales, products, damages, or loss arising from your transactions with Wild Hive Love. You expressly release Shopify from all related claims.


SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy [LINK] and may also fall under Shopify’s Privacy Policy.

Shopify collects and processes personal information to provide and improve the Services. Information you submit may be transmitted to Shopify and other service providers in various countries.

You are responsible for ensuring the accuracy of all information you provide.


SECTION 11 – FEEDBACK

If you submit ideas, suggestions, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, and distribute your Feedback for any purpose.

You represent that you own or control the rights to your Feedback, have disclosed any compensation or incentives, and that your Feedback complies with these Terms.

We may remove Feedback we deem unlawful, offensive, misleading, defamatory, obscene, or otherwise objectionable. You may not use a false email address or mislead us or others regarding the origin of your Feedback.


SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Information on the Services may contain errors or omissions, including in product descriptions, pricing, promotions, charges, transit times, or availability. We reserve the right to correct any errors or inaccuracies and to modify or cancel orders based on inaccurate information at any time without notice.


SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. You may not use the Services:

(a) for unlawful or malicious purposes;
(b) to violate laws or regulations;
(c) to infringe intellectual property rights;
(d) to harass, abuse, harm, defame, or intimidate others;
(e) to transmit false or misleading information;
(f) to upload or use non-compliant materials;
(g) to send spam or unsolicited messages;
(h) to impersonate others;
(i) to interfere with others’ use of the Services;
(j) to use automated systems, bots, or scripts to access or interact with the Services except for standard search-engine indexing.

You also agree not to upload viruses or malicious code; reproduce, duplicate, or exploit the Services; collect users’ personal information; conduct scraping or crawling; or interfere with security features.

We may suspend or terminate your access for violating these Terms.


SECTION 14 – TERMINATION

We may terminate these Terms or your access to the Services at any time without notice. You remain responsible for all amounts due up to the termination date.

The following sections survive termination: Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any others that naturally survive.


SECTION 15 – DISCLAIMER OF WARRANTIES

All information and content provided through the Services is for general informational purposes only. We do not warrant its accuracy or completeness.

Except as expressly stated, the Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, durability, title, or non-infringement. Some jurisdictions do not allow these limitations, so they may not apply to you.


SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Wild Hive Love and its affiliates, partners, officers, employees, agents, contractors, service providers, licensors, and Shopify shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including lost profits, revenue, savings, data, or replacement costs, arising from your use of the Services or products.

In no event shall our total liability exceed the amount you paid for the product giving rise to the claim.


SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Wild Hive Love, Shopify, and their affiliates, officers, employees, agents, and service providers from claims, losses, damages, liabilities, costs, and expenses (including attorneys’ fees) arising from your breach of these Terms, violation of any law, or misuse of the Services.


SECTION 18 – SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions remain valid and enforceable.


SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any right does not constitute a waiver. These Terms and related policies constitute the entire agreement between you and us regarding the Services and supersede all prior agreements.


SECTION 20 – ASSIGNMENT

You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms without notice.


SECTION 21 – GOVERNING LAW

These Terms and any related agreements are governed by the laws of the state where Wild Hive Love is headquartered. You consent to jurisdiction and venue in the state and federal courts located in that state.


SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.


SECTION 23 – CHANGES TO TERMS OF SERVICE

We may update or change these Terms at any time by posting updates to our website. You are responsible for reviewing the Terms regularly. We will notify you of material changes as required by law. Continued use of the Services constitutes acceptance of the revised Terms.


SECTION 24 – CONTACT INFORMATION

Questions about the Terms of Service may be sent to:
wildhivelove@gmail.com

Business information:
Wild Hive Love LLC
wildhivelove@gmail.com
2001 Princeton Rd. Trenton MO 64683
801-420-4560

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